WELCOME TO GENERIC-JUNCTION.COM

Q: What does Generic stand for?
A: Generic means using a different name for the same ingredients.
The contents of the pills are absolutely the same in our generic version and the branded analogue.

Q: What is the package like?
A: The pills come in one or more blister packs containing 10 pills each.
All orders under 60 pills are shipped in one package.
Large orders can be split in 2 packs and come in 2 separate envelopes.
The second part of a large order is dispatched in 3 days after the initial one.

Q: Are the products you offer FDA approved?
A: The products we sell are manufactured and shipped from India.
All of them are approved by INDIAN FDA for export.

Q: What is the shipping timeframe?
A: Normal delivery time is about 12-18 business days, however, in some cases, delivery may be detained and take up to 14 business days..

Q: Can I pay by other methods? Do you accept cheques, Paypal, cash?
A: Unfortunately we accept credit card payments & E-Check only.
This way we can process your order within a very short period of time.
As soon as your payment is approved by our processing centre, your merchandise is ready to be packed and sent out.

Q: What credit cards do you accept?
A: We accept Mastercard, Visa, American Express And Discover cards.

Q: When will my credit card be charged?
A: Your credit card will be charged as soon as your order is processed and accepted by our billing department.

Q: What is your privacy policy?
A: We are fully dedicated to your privacy and security.
Please refer to the current privacy policy in the terms & conditions section of our order page.

Rest assured that our online order system makes use of the latest Security encryption technology to ensure that your credit card information is submitted safely and with the highest level of protection. All of our computer systems undergo regular security checks to ensure that our ordering system is properly protected.

Q: What is your cancellation policy?
A: You may cancel your order before the order has shipped or been approved by the doctor.
If the order has already been shipped or approved we cannot cancel your order.

Q: How do you ship orders?
A: We can offer 2 shipping methods at the moment:
1. Trackable Courier Service: the packages sent by this postal service can by tracked by the tracking number supplied after the order is shipped.
2. International Unregistered Airmail

Q: Do you ship Internationally?
A: Yes, we do ship Internationally.

Q: What if my order is delayed at customs?
A: In case your order is delayed at customs, they inform you of that.
They ask the recipient to come and give them a permission to open the parcel.
At this point it is examined and given to you. If you have any problems with getting your order, please let us know and we will try to resolve the problem or to re ship your order. We guarantee delivery !

Q: What am I to do if the package is damaged when I receive it or if it is missing?
A: In this case you are to contact our support team and notify of the problem.
We will either resend the package or refund your payment.